Troubleshooting

Trackers & Step Accuracy

• Why don't my manually added steps sync to my game?
• Can I change my step source mid-game?
• What if the steps in my tracker and StepBet don't match?
• What if my activity tracker doesn't capture my steps one day?
• What activity trackers work with StepBet, and how do I connect mine?

Google Health Connect

• Why are my Google Health Connect steps not matching StepBet?

Garmin

• Garmin + Apple Health: How to Sync and Prioritize Garmin Data in Apple Health
• Why aren't my Garmin steps matching StepBet?

Fitbit

• Why aren't my Fitbit steps matching StepBet?
• My Fitbit is broken. Can I track my steps another way?

Apple Health

• Apple: Screen Recording
• Apple: How to Fix Apple Health Data Source Order (Most Common Issue)
• Why isn't Apple Health matching StepBet? (iPhone, Apple Watch, Oura, Garmin, UltraHuman, RingConn, Zepp or HBand)
• Apple: No Steps Are Syncing at All (iPhone, Apple Watch, Oura, Garmin, UltraHuman, RingConn, Zepp or HBand)

Samsung Health

• Is it possible to use Samsung Health?