Google Health Connect is a beta app available in the Play store, and Google has not developed full help documentation for it. Due to this, we strongly recommend limiting your connections in the app to one device, such as Samsung Health only or Google Fit only, etc.
Please make sure that Health Connect is showing as a connected tracker in the StepBet app. You can check this by going to your account page (the person icon on the bottom right), then Step Source.
Make sure that you see your Samsung or Google Fit in your Health Connect app. Once they sync to Health Connect, we should receive them. If you aren't seeing anything in Google Health Connect, please reach out to Google to see where the disconnect may be as we aren't able to troubleshoot the third-party tracker connections.
You can also try toggling your permissions for Health Connect and Samsung Health/Google Fit on and off to see if that resets your connection.